Author Topic: Recent Outage / Upgrade  (Read 6477 times)

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Offline admin

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Recent Outage / Upgrade
« on: July 21, 2017, 09:49:43 am »
Wednesday morning we received notification from the hosting company that our account was suspended due to a reported phishing attacked hosted on the site.

Quote
Our abuse department has received a report of phishing being hosted on an account under your direct control. We do apologize for any inconveniences, however, to help prevent further abuse reports until this matter can be addressed, we were forced to disabled site access for your account.

They gave us no details of the report or phishing attack.   However they did off to give us root cause for a fee and tried to sell us 3rd party security service.   

There had been plans to move away from this hosting provider and make the site https: compliant by year end.  So this just accelerated the time line.

After about 1/2 day digging in,  it was determined that a well know streaming company was behind the "report" to the hosting company.   After further investigation into the issue,  it was determined that there was no phishing exploit on our site "targeted at their customers",  but rather someone had posted a link to a Chinese pirate site that was making one of their movies available for free.   So basically, the streaming company was falsely using "phishing attack on their customers"  to shut down our forum because there was a link posted that they did not approve of.

Migrating a forum at the spur of the moment created some challenges and did not go as quickly as hoped for.   On the positive side of things, the forum now has a SSL certificate and can be accessed securely with https.   Hopefully the outage is behind us at this point, but I am still working with the new hosting company to tweak some things, so there could be some performance/access issues over the next day or two.

Thank you for your patience during this transition.
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Offline Perry

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Re: Recent Outage / Upgrade
« Reply #1 on: July 23, 2017, 06:54:38 am »
Thanks for the explanation, if it was me trying to fix this we would all be in a lot of trouble. :-[
I have to be one of the most computer illiterate people on the forum. ;D
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Offline admin

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Re: Recent Outage / Upgrade
« Reply #2 on: July 23, 2017, 08:37:13 am »
Just a heads up, we are still having some resource issues that are being work and the forum might be temporarily suspended again.   The issues are being worked and hopefully we will be back to normal shortly.
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Offline Newbee

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Re: Recent Outage / Upgrade
« Reply #3 on: July 23, 2017, 08:43:20 am »
Thank YOU for your diligence, and quick and hard work. Running a website is no easy task. Your efforts are appreciated. Thanks again.

- Kevin

Offline Wandering Man

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Re: Recent Outage / Upgrade
« Reply #4 on: July 23, 2017, 09:13:37 am »
Thanks for the explanation, if it was me trying to fix this we would all be in a lot of trouble. :-[
I have to be one of the most computer illiterate people on the forum. ;D

That's not the lowest standard.

The folk less computer literate can't get on the forum.
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Offline rober

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Re: Recent Outage / Upgrade
« Reply #5 on: July 23, 2017, 08:20:05 pm »
exact same problem on beemaster. must be the same server.

Offline Perry

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Re: Recent Outage / Upgrade
« Reply #6 on: July 23, 2017, 08:21:24 pm »
Thanks for the explanation, if it was me trying to fix this we would all be in a lot of trouble. :-[
I have to be one of the most computer illiterate people on the forum. ;D

That's not the lowest standard.

The folk less computer literate can't get on the forum.

That was me too, I couldn't get on for almost 3 days. :o
"It is not the man who has too little, but the man who craves more, that is poor."      
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Offline Riverrat

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Re: Recent Outage / Upgrade
« Reply #7 on: July 23, 2017, 08:49:09 pm »
exact same problem on beemaster. must be the same server.

There was several sites affected by the netflix issue
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Offline Jen

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Re: Recent Outage / Upgrade
« Reply #8 on: July 23, 2017, 10:40:08 pm »
Thought you all should know that because I couldn't log onto the forum for three days...

All of my bees died
kicked
bought the farm

 :\'(



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Offline neillsayers

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Re: Recent Outage / Upgrade
« Reply #9 on: July 24, 2017, 12:12:45 am »
Thought you all should know that because I couldn't log onto the forum for three days...

All of my bees died
kicked
bought the farm

 :\'(




FWS? (forum withdrawal syndrome)
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Offline Jen

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Re: Recent Outage / Upgrade
« Reply #10 on: July 24, 2017, 01:48:55 am »
FWS complicated by Panic  :D
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Offline Perry

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Re: Recent Outage / Upgrade
« Reply #11 on: July 24, 2017, 06:23:48 am »
Are you serious? :o
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Offline LazyBkpr

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Re: Recent Outage / Upgrade
« Reply #12 on: July 24, 2017, 06:43:49 pm »
Say WHAT Jen??  I do hope your kidding!!!

   I was ABOUT to call Perry and bug him to find out what was going on, yell at him etc.. but since I am in Maine I was worried he might actually be able to FIND me and hurt me so I resisted...
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Offline Jen

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Re: Recent Outage / Upgrade
« Reply #13 on: July 24, 2017, 08:52:44 pm »


ps. my bees are crazy happy this year  ;) 8)
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Offline Barbarian

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Re: Recent Outage / Upgrade
« Reply #14 on: July 26, 2017, 02:32:02 pm »
Not as it was.

Before the outage, I accessed WWB using a bookmark. Doing this now, I get the Home Page but the chat window is blank. I know I can get things back by clicking on "show unread posts".

How can I return to the previous set-up ?
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Re: Recent Outage / Upgrade
« Reply #15 on: July 26, 2017, 03:23:49 pm »
Not as it was.

Before the outage, I accessed WWB using a bookmark. Doing this now, I get the Home Page but the chat window is blank. I know I can get things back by clicking on "show unread posts".

How can I return to the previous set-up ?

Click on the '+' on the far right side of the Wbee Chat line.    You only need to do this once and it will remember your settings.
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Offline efmesch

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Re: Recent Outage / Upgrade
« Reply #16 on: July 27, 2017, 11:18:02 am »
I was wondering what was going on---but since I was away from home, I though it was due to my alternate connections/computers.

There's notihng to compare to the dedication of those "silent" angels who do miracles for us all while we just rub our heads wondering about it all.

Admin, thanks a thousand times over.  :yes: :yes: :yes:
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Offline neillsayers

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Re: Recent Outage / Upgrade
« Reply #17 on: July 27, 2017, 11:30:31 am »
There's notihng to compare to the dedication of those "silent" angels who do miracles for us all while we just rub our heads wondering about it all.

Admin, thanks a thousand times over.  :yes: :yes: :yes:
X2! :)
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Offline Barbarian

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Re: Recent Outage / Upgrade
« Reply #18 on: July 28, 2017, 04:28:20 am »
Sorry Admin .... I can't see the '+' symbol on my display.

Would me using a Firefox ad-blocker come into play ?
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Offline admin

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Re: Recent Outage / Upgrade
« Reply #19 on: July 28, 2017, 07:37:32 am »
Using Firefox